Privacy Policy & Terms of Service

1. Collection of Personal Information

When you access or use our wealth management services, we collect the following categories of information:

Information You Provide to Us

You may provide information when registering for an account, making investment allocations, requesting distributions, or communicating with our advisory team. This includes:

• Full legal name and contact information (email, phone, address)
• Account credentials and security preferences
• Financial account details for distributions and contributions
• Investment preferences and wealth management objectives
• Communications with our client services team
• Documentation for immigration services (if applicable)

Information We Collect Automatically

With regard to each visit to our platform, we automatically collect:

• Login Information: Browser type and version, last access time, IP address used for account access
• Device Information: Hardware model, operating system, unique device identifiers (anonymized and not tied to individual identity)
• Usage Analytics: Pages visited, features utilized, time spent on platform, navigation patterns

Information from Other Sources

We may receive information from:

• Third-party payment processors for transaction verification
• Immigration consultants (for clients utilizing our residency services)
• Identity verification services for account security
• Cookies and similar technologies to personalize your experience

2. Use of Personal Data

As part of our legitimate interest in providing responsive service and ensuring proper functioning of our wealth management platform, we use your information to:

• Manage and administer your investment account and portfolio
• Process capital contributions, distributions, and fund transfers
• Provide performance reporting and distribution statements
• Communicate important account updates and market insights
• Facilitate immigration services for qualifying investors
• Enhance and develop new service offerings
• Ensure platform security and prevent fraudulent activity
• Comply with legal and regulatory requirements
• Respond to support inquiries and provide client assistance

We employ third-party analytics tools to understand user engagement. These tools may use cookies to track interactions. You can opt-out of such analytics without affecting your ability to use our services. For opt-out assistance, contact contact our support team.

We process your personal data legally and fairly, using it only for the purposes disclosed in this policy. We maintain reasonable efforts to ensure all personal data is accurate and current.

3. Disclosure of Personal Data

We are committed to never disclosing your personal information to third parties without your explicit consent, except as required by law. We do not sell, rent, or trade client information under any circumstances.

Limited disclosure may occur in the following situations:

• Service Providers: Trusted third parties who assist in platform operations, payment processing, or client communications under strict confidentiality agreements
• Legal Requirements: When compelled by court order, subpoena, or regulatory mandate in our operating jurisdiction
• Immigration Partners: For clients utilizing our residency services, limited data sharing with authorized immigration consultants (with your consent)
• Security Investigations: To investigate suspected fraud, security breaches, or violations of our terms of service

4. Security of Your Personal Data

We protect personal data with bank-level physical, technological, and organizational safeguards including:

• Encryption: 256-bit SSL/TLS encryption for all data transmissions
• Access Controls: Role-based restrictions limiting employee access to personal data
• Authentication: Multi-factor authentication options for account security
• Monitoring: 24/7 system monitoring for suspicious activity and unauthorized access
• Secure Infrastructure: Industry-standard firewalls, intrusion detection, and vulnerability scanning
• Staff Training: Regular privacy and security training for all team members
• Third-Party Audits: Periodic security assessments by independent firms

While we implement comprehensive security measures, no internet-based system can guarantee absolute security. We cannot warrant that data transmission over the internet is entirely secure. We regularly audit our procedures to ensure they remain effective and appropriate.

5. Retention of Your Personal Data

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on data type:

• Account Data: Maintained while your account remains active, plus 7 years after closure per financial regulations
• Transaction Records: Retained for 10 years to comply with tax and financial reporting requirements
• Communication Records: Stored for 5 years for service quality and dispute resolution
• Login Information: IP addresses and session data retained for 90 days
• Marketing Preferences: Maintained until you request removal or account closure

Upon account closure, we anonymize or delete personal data in accordance with applicable regulations, except where retention is required for legal, regulatory, or legitimate business purposes.

6. Storage of Personal Data

engelasset.com stores personal data in secure data centers with appropriate security standards for safeguarding, confidentiality, and data protection.

Data storage locations and transfer mechanisms:

• Primary Storage: Encrypted cloud infrastructure in the United States with SOC 2 Type II certification
• Backup Systems: Redundant encrypted backups in geographically distributed locations
• EU/EEA Transfers: Data transfers to the European Economic Area utilize Standard Contractual Clauses (SCCs) approved by the European Commission
• Encryption Standards: AES-256 encryption for data at rest, TLS 1.3 for data in transit

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Rectification: Correct inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Data Portability: Obtain your data in a structured, commonly used electronic format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Revoke previously granted permissions

To exercise any of these rights, contact our data protection team at contact our support team. We will respond to verified requests within 30 days. The first data access request each year is provided free of charge; subsequent requests may incur a reasonable administrative fee.

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection authority.

8. Policy Updates & Acceptance

By using our wealth management services, you signify your acceptance of this Privacy Policy. engelasset.com reserves the right to modify this policy as needed to reflect changes in our practices, services, or legal requirements.

Material changes will be communicated to users at least 30 days before taking effect. We will notify you via email to your registered address and display a prominent notice on our platform. Your continued use of services after the effective date constitutes acceptance of the revised policy.

We recommend reviewing this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent revisions were made.